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Can
you create a website design only?
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How
much will a website cost? |
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I’m
not ready for a full website yet but I still want a professional
online presence, what can I do?
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Can
you add pages to my existing site? |
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Can
I update the pages myself? |
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I can receive emails but not
send them, why? |
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Can I check my email without
a mail program such as Outlook? |
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What is a domain name? |
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Can I use any domain name? |
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What is hosting? |
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Can I keep my current host? |
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How do I change my given passwords? |
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Why do some of the sites in
the site selector page require a password? |
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Why can’t
I print the map from the web page? |
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Can you create a website
design only?
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Yes, because
of our relatively unique position of being a design studio that
produces websites, we are often called upon to design websites
for other website builders or for in-house i.t. departments.
If you would like to benefit from this design only service
either call
the office
or
fill out the online
enquiry form.
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How much will a website cost? |
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We at DesignCoUK try and
make the costing of a website as simple a process as we can.
Many website companies will either not show you any prices up
front, or will make you go through a whole series of questions
and scenarios before ending up with an over complicated quote
that you can’t understand. We have produced a simple price
guide with a number of options to help you see just how much
your site will cost at a glance.
For more details, and to see
the price guide, click here. back to questions  |
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I’m not ready for a full
website yet but I still want a professional online presence, what
can I do? |
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We can offer a start up package
of a domain name registration for 2yrs a single web page and
a months hosting for less than £200. That all works out
at less than £16 a month for 2 years.
back to questions  |
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Can you add pages to my existing
site? |
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Yes, we can add pages to
any existing site so long as you have the details of the current
hosts or have the contact details of the company/person who set
up the current site we can create pages that can either enhance
a current site or replace it.
back to questions  |
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Can I update the pages myself? |
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We can use a variety of solutions
to enable you to be able to manage and look after the site yourself.
Depending on exactly what level of updates you require we can
either use an off the self package such as Macromedia’s
Contribute or use a bespoke database solution to enable you
to update the content of your site quickly and easily without
needing any knowledge of how to build websites.
Alternatively we would be more than happy to manage your site for
you for less money than you might expect.
For more details on any
of these options please call
the office
or fill out the online
enquiry form.
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How do I receive my emails? |
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If
you have registered a domain name through us and have requested
an email address then you should have received a letter/email
confirming all the details that you need to be able to set
up your email software. If you are going to use Microsoft Outlook
than we have provided a step-by-step guide to show you exactly
how to set this up to be able to receive emails. (Microsoft
Outlook Express is very similar and these steps should also
help setting this up). If you are going to use any other software
to receive emails then please refer to the manufacturer’s
documentation to set up a new email account.
For the step-by-step
guide to setting up Microsoft Outlook click
here. back
to questions  |
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I can receive emails but not
send them, why? |
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This most likely due to an incorrect
smtp or outgoing email setting. For more information on this setting,
click here.
If this was working and has suddenly stopped without any changes
being made then this usually indicates that there is a fault with
the connection to the internet that your ISP is providing you with.
Please call your ISP in this case.
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Can I check my email without
a mail program such as Outlook? |
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Yes, using webmail services
such as Mail2Web, you can receive email from your account using
only a web-browser. You will need the name of the POP mail server,
(which will be 'mail.yourdomain.co.uk'), and the username and
password for whichever mail account you wish to check.
back to questions 
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What is a domain name? |
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This is the unique name by
which an internet site is known. For a full definition follow
this link.
back to questions 
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Can I use any domain name? |
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So long as the domain name
is not already registered then you can use any domain name you
wish. As a general rule you should ensure that the name you are
looking to register does not infringe any existing copyrights
or trade marks. You should use only letters, numbers and hyphens
in your choice of name and keep the total number of characters
used to within 63 characters including the extension such as
.co.uk and .com.
For more on what DesignCoUK can do to help you choose a domain
name click here
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What is hosting? |
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This is the service whereby
your website, page, domain or email is stored on a server that
is constantly connected to the internet so that anyone can get
to your website or web page and/or send you emails.
For more details
on the hosting packages that DesignCoUK provide please follow
this link. back to questions 
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Can I keep my current host? |
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Yes, no problem. We can upload
any completed site or individual pages to your current hosts.
So long as you have the details of the current hosts or have
the contact details of the company/person who set up the current
site we can create pages that can either enhance a current site
or replace it.
back to questions 
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How do I change my given passwords? |
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You can change any given
password by simply filling out the online
password change form here.
back to questions 
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Why do some of the sites in
the site selector page require a password? |
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The site selector section
of our website is where we develop our client’s websites.
This is a feature that allows each client to see the development
of their sites as the work takes place. We password protect the
sites, individually, that are currently in development to allow
our clients the final approval on any site prior to it being
published on the internet for all to see. Once it is published
we will create a link to it so that browsers of our site can
see the completed work.
For more examples of our work please
visit the pages in our showcase section of this site. back to questions 
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Why can’t I print the
map from the web page? |
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This is probably due to a
setting in your browser which prevents background images being
printed, (a useful feature from an ink/toner usage point of view).
However we have provided a printable version of the map with
address and contact details on it in pdf format.
To download
this click
here.
You can also download Adobe Acrobat Reader for free here.
back to questions 
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